Return Policy
Last updated: August 2026
3-Day Window
You can request a return within 3 days of receiving your order.
Unused Condition
Product must be unused, unopened, and in its original packaging with seal intact.
Easy Process
Contact us via call, WhatsApp, or email with your order number to start a return.
1. Return Eligibility
We want you to love what you order. If you're not satisfied, you may return a product within 3 days of the delivery date, provided it meets the conditions below.
- The product must be unused and not opened, tested, or applied
- Original packaging, seal, and labels must be intact and undamaged
- The product must be returned with its original invoice/order confirmation
- The return request must be raised within 3 days of receiving the order
2. Non-Returnable Items
For hygiene and safety reasons, any product that has been opened, used, or has a broken seal cannot be returned or exchanged.
3. How to Request a Return
To start a return, contact our support team within 3 days of delivery via WhatsApp/call at +92 328 9437536 or email warmbeauty3@gmail.com, along with your order number and reason for return. Our team will guide you through the next steps.
4. Refunds & Exchanges
Once your returned item is received and inspected, we will notify you of the approval status. Approved returns are processed as a refund or exchange, as per your preference and product availability.
5. Damaged or Wrong Items
If you receive a damaged, defective, or incorrect product, please contact us within 3 days with photos of the item so we can resolve it quickly at no extra cost to you.
6. Questions
For any return-related queries, reach out to us at warmbeauty3@gmail.com or call/WhatsApp +92 328 9437536.